by Guest Post | Jan 28, 2020 | Good Design, Guest Experience, Little Details
Today we welcome a guest post from the fabulous Helena Robin, The Home Librarian! She has been curating personal libraries for over 20 years and generously shares her tips and tricks specifically for short term rental hosts! Perhaps because of the doom and gloom...
by Amy | Jan 24, 2020 | Getting Started, Guest Experience, Little Details
Should you provide a welcome gift? The answer: it depends. In working with hosts we are often asked if welcome gifts are necessary and based on our experience and listening to what others have to say on the subject, we can categorically answer: maybe. First, most...
by Amy | Jan 21, 2020 | Decor, Dining Room, Getting Started, Good Design, Guest Experience, Little Details
Along with not having hooks for guests to hang a coat when coming in from the outside, another big short-term rental DON’T is having fewer places to sit and eat than there are places to sleep. If your STR sleeps 20, provide dining accomodations for 20. This doesn’t...
by Amy | Jan 15, 2020 | Uncategorized
Instagram can be a fantastic tool for connecting with your guests before and after their stay, acquiring new customers outside of your listing platform, and networking with other hosts who can inspire ideas for improving your own rental. We love Instagram for all the...
by Amy | Jan 9, 2020 | Getting Started, Guest Experience, Little Details
Elizabeth and I recently visited a client, Martha, in her short term rental for a consultation on quick and easy improvements needed around the unit. We were there to see what we could do with a budget of exactly zero dollars to improve guests’ experiences while in...
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