by Amy | Apr 22, 2020 | Appointed Like This, Checklists, Kitchens, Little Details
This article contains affiliate links. We earn a small commission when you make purchases using these links, though there is no price increase for you! This nominal income helps us keep this website up and running – thank you for supporting our work! Kitchen...
by Amy | Apr 15, 2020 | Affiliate Links Included in This Article, Marketing, Revenue
This article contains affiliate links. We earn a small commission when you make purchases using these links, though there is no price increase for you. This nominal income helps us keep this website up and running – thank you for supporting our work! We’ve been...
by Amy | Apr 6, 2020 | Little Details, Revenue, STR Roundup
We have been really inspired by those in the short term rental industry’s response to this coronavirus crisis. An international crisis of this proportion that blindsides so many industries, and nearly every person on this planet, was not even on our radar 6...
by Elizabeth | Apr 3, 2020 | Checklists, Getting Started, Good Design
Early this week Amy showed us her tried and true process for mapping customer experience (and thereby putting a plan in place to improve customer experience and garner 5 star reviews!). It works really well for most industries, but is especially suited for short term...
by Amy | Apr 1, 2020 | Getting Started, Guest Experience, Little Details
In my 17 years of marketing, within many industries, customer experience mapping is still one of my all-time favorite exercises to work through with my clients. Every single touch point in which your potential guests, guests, and former guests interact with your brand...
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